Effective Date: September 12, 2014
We collect Personal Identifiable Information directly from you and automatically from you during your use of our Site. Information that we may collect about you or the borrower through online interaction includes information that you input, such as name, address, email address, other contact information or property information. We may also collect information that is sent to us automatically by your web browser. This information may include your IP address, the type of operating system and browser you use, the date and time of your visit and the pages you visit. We also gather information collected through cookies, tags and other technologies.
When submitting any information, including Personal Identifiable Information, about third parties to us, you warrant and represent that you have the authority to provide us with such information, and that the information you provide is accurate, complete and up-to-date.
During the registration process on our Site, we may collect Personal Identifiable Information. Additionally, to complete your loan application we may collect Personal Identifiable Information from you about you and/or potential borrowers including property information, loan information, borrower information, and principal information. We also collect information about you and/or your borrowers on our account registration forms, loan calculators and prerequisite term sheets. Some pages on our Site contain forms that require users to provide contact information (such as name and e-mail address), geographic information (such as ZIP code), and other similar information. This information is needed to identify you to our Site and to provide you with information that you have requested. In addition, we may use this information to provide you with effective customer service and provide information and advertising about products and services that you may be interested in. These forms and the information they request may change from time to time.
We may collect your IP address to help diagnose problems with our server and to administer our Site. The Site may also log IP addresses for systems administration purposes to track a user's session. This tracking also helps us evaluate your use of our Site so that we may improve our Site’s design and content to better serve you. If you log onto your account with us (as opposed to visiting our Site without logging on) your IP address is linked to personally identifiable information, but only while your logon session is active. This linkage is necessary at that time for security reasons.
We may disclose your Personal Identifiable Information with others as required by, or permitted by, law. This may include sharing your information with governmental entities, or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.
We may also disclose your Personal Identifiable Information if we determine, in our sole judgment, that the release of your information may protect the rights, property, or safety of you, us, or another person. We may also report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe may aid a law enforcement investigation.
If we become involved in a merger, acquisition, or any form of sale of some or all of our assets, your Personal Identifiable Information may be provided to the entities and advisors involved, who will each use such information in accordance with their own privacy policies.
Regions is committed to protecting your Personal Identifiable Information. We have security policies and procedures reasonably designed to prevent unauthorized use or access to your information. Your information is available to employees who have a need to know such information for business purposes (e.g., to process or service transactions, and those fulfilling compliance, legal or audit functions). Our computer systems utilize password protection to prevent access by unauthorized personnel, and we employ other physical, electronic, and procedural safeguards to ensure the protection of your information in accordance with state and federal standards.
If you need assistance to access, update or correct your Personal Identifiable Information, please contact us at (844) 894-7627.
Our Site is not intended for children. We do not knowingly solicit Personal Identifiable Information from, or market online to, children.